The Importance of Choosing a Reliable Towing Company in Dover, Delaware

Your car broke down! What next?
Many of us have been in a situation like this at one time or another. It’s important to have a plan in these moments. Having a reliable towing company to contact can alleviate the stress from this roadside emergency.
Here are the questions to answer when choosing a towing company in Dover, Delaware.

Do they serve your location?

This question will rule out some towing businesses right away. Ideally, you want a local towing company that gets to you quickly.
You may have to wait for them to arrive in a more remote location. But in the most common cases, finding someone nearby will be an obvious choice.

Are they professional?

You find a towing company that looks decent. But the person who picks you up is cold with you. They answer your questions with a “yes” or “no” and seem irritated.
Immediate red flag! Avoid towing companies like this. A rude representative points to warning signs for other aspects of the businesses, like the towing service they will provide.
You want to work with a towing company that is caring and considerate in this situation. You’re already stressed enough with the existing car troubles.

Are they reliable?

The reputation of a towing company matters. If you notice social media mentions of the business showing up hours later, that’s an immediate disqualification.
Move on to consider other services. You don’t want to take the risk if a lack of reliability seems like a common theme in your research.

Do their customers approve?

Reviews are the best way to gather information about a towing company in Dover, Delaware! Check for the averages and how many customers have provided feedback. It’s a great sign if they average four stars or more with many reviews listed on Google.
But beyond the averages, analyze the comments themselves. This is a great place to look for that reliability theme we covered. Also, see if they are courteous and professional. Will they go the extra mile for you?

Are they affordable?

Pricing is an obvious consideration. You want to pay for quality. But hidden fees and unexpected price hikes are a negative.
You can request a quote on the towing company’s website or call directly to gather this information.

Choose a reliable towing company in Dover, Delaware

We have good news! Your research ends here.
Harris Towing is professional, reliable, and affordable. We take pride in eliminating stress from your roadside situation.
Schedule with us online today or call +1 302-736-9901 to learn more about our services.